The Dos and Don'ts of Real Estate Calling Solutions Compliance

Posted In | CRM | Help Desk | Calling Solution | Real Estate, Contractors & Construction

In the ever-evolving world of real estate, it's crucial to stay abreast of the latest compliance regulations. This is especially true when it comes to real estate calling solutions. A wrong move can lead to hefty fines or even legal repercussions. Here are some key do’s and don’ts to ensure you remain compliant when using real estate calling solutions.
 

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Do’s of Real Estate Calling Solutions Compliance
 

1. Do Get Consent

The Telephone Consumer Protection Act (TCPA) and the Do-Not-Call (DNC) Registry insist on obtaining consumer consent before making a call. Always ensure that the person you are calling has provided explicit written consent to receive your call.
 

2. Do Maintain Accurate Records

Keep track of all your interactions with consumers. This includes call records, consent forms, and any requests to stop communication. These records can be invaluable in protecting your business in case of any legal disputes.
 

3. Do Train Your Staff

Ensure that your staff is well-versed with the latest TCPA and DNC regulations. Regular training sessions can help ensure everyone is on the same page and adhering to the rules.
 

Don’ts of Real Estate Calling Solutions Compliance
 

1. Don't Ignore DNC Requests

Never overlook a consumer's request to be placed on the DNC list. Ignoring such requests can result in hefty fines and damage to your business reputation.
 

2. Don't Neglect Updates to Compliance Laws

Laws and regulations change frequently. Therefore, it's vital to stay updated with any modifications in the TCPA or DNC regulations to avoid potential legal pitfalls.
 

3. Don't Rely on Outdated Information

Just as important as staying updated with new regulations is ensuring that your information isn't outdated. Use reliable sources to verify your information and ensure you're adhering to the most current rules and regulations.
 

In the fast-paced world of real estate, compliance with calling solutions can seem like a daunting task. However, by adhering to these do's and don'ts, you can ensure that your business remains compliant and avoids any potential legal trouble. Remember, the key to successful compliance is staying informed, keeping accurate records, and respecting consumer rights.